Purpose of this privacy policy 

This privacy policy aims to give you information on how BYORBE collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our marketing communications or purchase a product or service. 

This website is not intended for use by children and we do not knowingly collect data relating to children. 

It is important that you read this privacy policy together with any other privacy policy or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This privacy policy supplements any other notices and is not intended to override them. 

Controller 

PLEASE CONFIRM LEGAL ENTITY / CONTROLLER: BYORBE is the controller and responsible for your personal data (collectively referred to as BYORBE, we, us or our in this privacy policy). 

We have appointed a data privacy manager to oversee questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact our data privacy manager using the details set out below. 

Contact details 

Our full details are: 

Full name of legal entity: BYORBE LTD We are registered in England and Wales under number 17095230 and we have our registered office at First Floor, Swan Buildings 20 Swan Street, Manchester, M4 5JW GB 

Email address: Hello@Byorbe.com 

First Floor, Swan Buildings 20 Swan Street, Manchester, M4 5JW GB 

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues [www.ico.org.uk]. We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance. 

Data protection law requires BYORBE, as controller for your data: 

• to process your data in a lawful, fair and transparent way; 
• to only collect your data for explicit and legitimate purposes; 
• to only collect data that is relevant, and limited to the purpose(s) we have told you about; 
• to ensure that your data is accurate and up to date; 
• to ensure that your data is only kept as long as necessary for the purpose(s) we have told you about; 
• to ensure that appropriate security measures are used to protect your data. 

Changes to this privacy policy and your duty to inform us of changes 

We keep our privacy policy under regular review. 18/09/2026 . Historic versions can be obtained by contacting us. 

It is important that the personal data we hold about you is accurate and current. We may ask you to confirm updates to your personal data from time to time but please keep us informed if your personal data changes during your relationship with us in the meantime. Please inform our data privacy manager of any changes in your data using the contact details set out above. 

Third-party links 

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. 

We and organisations connected with us have a social media presence for the purpose of engaging with you. 

If you enable such connections or choose to communicate your personal data to us via third-party websites or social media, please remember that we do not control these third-party websites and are not responsible for their privacy statements. When you leave our website or interact with us on social media, we encourage you to read the privacy policy of every website or forum that you visit or use.

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). 

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows: 

• Identity Data includes first name, maiden name, last name, username or similar identifier, title, date of birth and gender. 
• Contact Data includes billing address, delivery address, email address and telephone numbers. 
• Financial Data includes bank account and payment card details. 
• Transaction Data includes details about ‘point of sale’ payments to and from you and other details of products and services you have purchased from us. 
• Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website. 
• Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses. 
• Usage Data includes information about how you use our website, products and services. 
• Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences. 

We also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy. 

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.  

We may use Google advertising and measurement services. Where you consent, personal data and cookie information may be collected, shared and used for advertising personalisation, remarketing and conversion measurement. More information on how Google uses data is available on Google’s Business Data Responsibility Page.  

If you fail to provide personal data 

Where we need to collect personal data by law or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time. 

Third party data 

Where you provide the data of any third party (for example, a friend’s name and residential address, where you are sending them a gift) you are responsible for ensuring you have their consent to provide that data to us.  We will process that data in accordance with the terms of this privacy policy. 

We use different methods to collect data from and about you including through: 

• Direct interactions. You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you: 
• apply for our products or services; 
• create an account on our website; 
• subscribe to our service or publications; 
• request marketing to be sent to you; 
• enter a competition, promotion or survey; 
• give us some feedback or contact us. 
• Automated technologies or interactions. As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, system logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our cookie policy for further details. 
• Third parties or publicly available sources. We may receive personal data about you from various third parties and/or public sources as set out below: 
• Technical Data from the following parties: 
• analytics providers such as Google based outside the UK  
• advertising networks such as Google Advertiser based outside the UK and 
• search information providers such as Google based outside the UK . 
• Contact, Financial and Transaction Data from providers of technical, payment and delivery services. 
• Identity and Contact Data from data brokers or aggregators. 
• Identity and Contact Data from publicly availably sources such as Companies House and the Electoral Register based inside the UK. 

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances: 

• Where we need to perform the contract (e.g. for sale of goods) we are about to enter into or have entered into with you. 
• Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. 
• Where we need to comply with a legal or regulatory obligation. 

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us. 

Purposes for which we will use your personal data 

We have set out below, in a table format, a description of all the ways we plan to use your personal data and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate. 

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below. 

Purpose/Activity  

Purpose/Activity 

Type of Data 

Lawful basis for Processing (including basis of legitimate interest) 

To register and authenticate you as a new customer 

(a) Identity (b) Contact 

Performance of a contract with you 

To process and deliver your order including: (a) Contact you in connection with your order (b) Manage payments, fees and charges (c) Collect and recover money owed to us 

(a) Identity (b) Contact (c) Financial (d) Transaction (e) Marketing and Communications 

(a) Performance of a contract with you (b) Necessary for our legitimate interests (to recover debts due to us) 

To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey 

(a) Identity (b) Contact (c) Profile (d) Marketing and Communications 

(a) Performance of a contract with you (b) Necessary to comply with a legal obligation (c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) 

To enable you to partake in a prize draw, competition or complete a survey 

(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications 

(a) Performance of a contract with you (b) Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)   

(a) Identity (b) Contact (c) Technical 

(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) (b) Necessary to comply with a legal obligation 

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you 

(a) Identity (b) Contact (c) Profile (d) Usage (e) Marketing and Communications (f) Technical 

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences 

(a) Technical (b) Usage 

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) 

To make suggestions and recommendations to you about goods or services that may be of interest to you 

(a) Identity (b) Contact (c) Technical (d) Usage (e) Profile 

Necessary for our legitimate interests (to develop our products/services and grow our business) 

Type of Data 

Lawful basis for Processing (including basis of legitimate interest) 

To register and authenticate you as a new customer 

1. Identity 
2. Contact 

Performance of a contract with you 

To process and deliver your order including: (a) Contact you in connection with your order (b) Manage payments, fees and charges (c) Collect and recover money owed to us 

1. Identity 
2. Contact 
3. Financial 
4. Transaction 
5. Marketing and Communications 
6. Performance of a contract with you 
7. Necessary for our legitimate interests (to recover debts due to us) 

To manage our relationship with you which will include: (a) Notifying you about changes to our terms or privacy policy (b) Asking you to leave a review or take a survey 

1. Identity 
2. Contact 
3. Profile 
4. Marketing and Communications 
5. Performance of a contract with you 
6. Necessary to comply with a legal obligation 
7. Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services) 

To enable you to partake in a prize draw, competition or complete a survey 

1. Identity 
2. Contact 
3. Profile 
4. Usage 
5. Marketing and Communications 
6. Performance of a contract with you 
7. Necessary for our legitimate interests (to study how customers use our products/services, to develop them and grow our business) 

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)  

1. Identity 
2. Contact 
3. Technical 
4. Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise) 
5. Necessary to comply with a legal obligation 

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you 

1. Identity 
2. Contact 
3. Profile 
4. Usage 
5. Marketing and Communications 
6. Technical 

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy) 

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences 

1. Technical 
2. Usage 

Necessary for our legitimate interests (to define types of customers for our products and services, to keep our website updated and relevant, to develop our business and to inform our marketing strategy) 

To make suggestions and recommendations to you about goods or services that may be of interest to you 

1. Identity 
2. Contact 
3. Technical 
4. Usage 
5. Profile 

Necessary for our legitimate interests (to develop our products/services and grow our business) 

Marketing 

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You can manage your marketing preferences or opt out of marketing at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time. 

Promotional offers from us 

We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing). 

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us or if you provided us with your details when you entered a competition, registered to received our newsletter, or registered for a promotion and, in each case, you have not opted out of receiving that marketing. 

Third-party marketing 

We will get your express opt-in consent before we share your personal data with any company outside of BYORBE for marketing purposes. 

Opting out 

You can ask us or third parties to stop sending you marketing messages at any time by logging into the website and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out links on any marketing message sent to you or by contacting us at any time. 

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a product purchase. 

Cookies 

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly. 

Change of purpose 

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to receive an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact our data privacy manager. 

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so. 

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law. 

We may have to share your personal data with the parties set out below for the purposes set out in the table above. 

• Specific third parties such as Klarna, LayBuy and ClearPay. In order to be able to offer you Klarna’s, LayBuy’s and ClearPay’s payment options, we will pass to Klarna, LayBuy and ClearPay (as applicable) certain aspects of your personal data, such as Contact Data and Transaction Data, in order for such parties to assess whether you qualify for their payment options and to tailor the payment options for you and process payments. You can find general information about these parties and a copy of their respective privacy policies on their respective websites. 
• Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy. 

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions. 

Many of our external third parties are based outside the United Kingdom (UK) so their processing of your personal data will involve a transfer of data outside the UK. 

Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented: 

• We may transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data. 
• Where we use certain service providers, we may use specific contracts approved for use in the UK which give personal data the same protection it has in the UK. 

Please contact our data privacy manager if you want fu

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality. 

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so. 

How long will you use my personal data for? 

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.  In particular: 

• Personal data collected for purposes related to the performance of a contract between us shall be retained until such contract has been fully performed. 
• Personal data collected where it is necessary for our legitimate interests (or those of a third party, providing your interests and fundamental rights do not override those interests) shall be retained as long as we need it to fulfil our legitimate interests.  Please see the ‘Purposes for which we will use your personal data’ table above for scenarios in which rely upon legitimate interests as our lawful basis. 
• We may retain your personal data for a longer period where you have given consent to a certain form of processing, as long as such consent is not withdrawn. 
• We may also be obliged to retain your personal data for a longer period in connection with a legal obligation or upon order of an authority. 

Once the retention period expires (i.e. we no longer need your data to fulfil the purposes for which we collected it), we will delete your personal data. 

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Under certain circumstances, you have rights under data protection laws in relation to your personal data. Please click on the links to our Glossary below to find out more about these rights: 

• Request access to your personal data. 
• Request correction of your personal data.  
• Request erasure of your personal data. 
• Object to processing of your personal data. 
• Request restriction of processing your personal data. 
• Request transfer of your personal data. 
• Right to withdraw consent. 

If you wish to exercise any of the rights set out above, please contact our data privacy manager. 

No fee usually required 

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances. 

What we may need from you 

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. 

Time limit to respond 

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

LAWFUL BASIS 

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting our data privacy manager. 

Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract. 

Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to. 

THIRD PARTIES 

External Third Parties 

• Service providers acting as processors (such as Shopify); 
• Professional advisers including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services. 
• HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based in the United Kingdom who require reporting of processing activities in certain circumstances. 

YOUR LEGAL RIGHTS 

You have the right to: 

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it. 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us. 

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.